CUMMINS QC5200 Guide de l'utilisateur télécharger pdf (Page 81)

79

ActiveSync the device with the

desktop PC.

• Uninstall the older version of

software from the desktop PC.

Select Control Panel, click

Add/Remove Programs, then

uninstall Cummins QC5200

Application Suite.

I’m having problems

installing Microsoft

ActiveSync software.

• Use Microsoft Technical Support if

needed.

I tried to install the

Q

UICK

C

HECK

CE software

on my computer and it

would not install.

• Verify that your computer and

operating system meet the PC

requirements identified earlier in

this document.

I tried to install a new

version of Q

UICK

C

HECK

CE software and it would

not install properly on my

organizer.

• Delete the old version of software

from the QC5200 device, then

install the new version of software.

Q

UICK

C

HECK

CE Hardware Problems

Q

UICK

C

HECK

CE shows a

No Adapter status.

• Verify the QC5200 adapter cables

are securely connected.

• Check for bent pins on the interface

connector of the QC5200 device.

I cannot read engine/vehicle

data (Q

UICK

C

HECK

CE

shows a Datalink Down!

Status).

• Take the datalink cable off and

install again. Verify that the

vehicle key is in the ON position

and the ECM is getting power.

• Verify that all extension cables are

properly installed and firmly

connected.

• Check for loose, bent, broken, or

incorrectly installed connector pins

on the cables.

Q

UICK

C

HECK

CE Application Problems

I tried to save

engine/vehicle data and it

would not save.

• Make sure an Equipment ID is

entered.

• Verify that the make, model, and

serial number have been received.

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